Full Time
India
Posted 4 months ago

About the role:

We are looking for a new colleague that will become a part of our technical team as Senior ServiceNow/ITSM Consultant responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers. The Senior ServiceNow/ITSM Consultant will be responsible for the successful implementation and customization of the ServiceNow platform for prestigious enterprise customers.

About the company:

ATNIS is a global system Integration information technology & consulting company with a key focus on Digital Transformation, Next-Generation IT infrastructure services, and Manage services operations. ATNIS implement regional technology strategies to meet specific market requirements through delivery centers spread across India, Australia, Singapore & Middleast.We harness the power of digital Transformations, Cloud Migration, IT infrastructure, NextGen Manage services, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized across 8 countries for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship.What began as an IT hardware and Software distributor in 2014 after taking over from US IS services, ATNIS steadily turned into a System integrator for Global brands with a strong partner ecosystem and delivery centers in 5 Countries.

Main responsibilities:

  • Implement solutions for enterprise customers based on the ServiceNow platform covering the following IT and business domains: ITSM, ITOM (Event management, Discovery, Cloud management), HR service delivery, Project management incl. Agile development, Financial management incl. Cost management, GRC, Security Operations, Customer service management, Field service management, various business service management areas, e.g. marketing, legal, facilities, etc., and last but not least, development of custom applications aiming to automate whatever business process or agendas.
  • Be involved in various project roles: business analyst, solution architect, technical consultant.
  • Prepare business proposals, analyze customer requirements, improve processes and develop technical solutions.
  • Deliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and Applications
  • Ability to architect, develop and convert customers legacy solutions into ServiceNow
  • Organise and prioritise development effort, interfacing with vendors and management and coordinate with additional administrators
  • Create and implement workflows, business rules, client scripts, data imports and exports
  • Translate business requirements into technical requirements for defined user stories.
  • Provide project team with ServiceNow configuration and customization expertise for defined features, including industry and ServiceNow best practices
  • Building Service Catalog with Service Portal and fulfilment automation
  • Integrating ServiceNow with cloud service providers’ platforms

About you and your experience:

At least 5 years tech delivery experience, ideally in professional services consulting in the ServiceNow delivery platforms

s space or have experience with large enterprise software implementations/development client side on top of a business development background. This role would be ideal for a tech and business savvy Security SMEs who is hungry to learn and has an appetite for growth and success.

  • A completed bachelor’s degree or equivalent in computer science or information security fields.
  • Proven practical experience with object-oriented programming.
  • Knowledge of Web technologies and tools.
  • Knowledge of IT Service Management and ITIL.
  • Understanding and knowledge of ITIL/ITSM best practices or business process analysis and design;
  • Understanding of relational data and implementing business logic on application/platform levels;
  • Basic JavaScript or other scripting language knowledge;
  • Soft skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making, presentation, strong analytical and problem-solving skills;

Why you should join us:

  • We work on the latest Software technology on challenging complex integration and digital transformation projects
  • We offer remote work with 3 days from home per week
  • We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
  • We have supportive management and offer career growth and learning opportunities
  • We offer excellent remuneration and flexible, family friendly working arrangements

Are you ready to take on the challenge?

Helping our clients grow while building a more sustainable, more inclusive future is a tough ask.  But when you join ATNIS India team , you join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to re-imagine what’s possible.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you’ll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Why you should join us:

  • We work on the latest Software technology on challenging complex integration and digital transformation projects
  • We offer remote work with 3 days from home per week
  • We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
  • We have supportive management and offer career growth and learning opportunities
  • We offer excellent remuneration and flexible, family friendly working arrangements

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